Ressourcen
Ressourcen aller Art für Privatkunden und Profis
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FAQ
Wir beantworten die häufigsten Fragen
Tipps zu Installation, Reinigung, Pflege und mehr!
01Faucet does not close or drips. It may happen that:
The nut is loose
Lösungtighten the nut on your single lever
The cartridge is broken down
LösungChange the cartridge
02Abnormally low flow rate. It may happen that:
Single lever with aerator
The aerator is clogged
LösungChange or clean the aerator.
The flexible hose is clogged or crooked
LösungChange or clean the flexible hose.
Cast iron defect (only in the case of newly installed taps)
LösungContact technical service, the tap must be replaced.
o Single lever with waterfall output.
The flexible hose is clogged or crooked
LösungChange or clean the flexible hose
Filters are clogged
LösungChange or clean filters with vinegar.
The flow limiter is clogged
LösungChange or clean the flow limiter.
Cast iron defect (only in the case of newly installed taps)
LösungContact technical service, the tap must be replaced.
03Water leakage under the handle. It may happen that:
The nut is loose
LösungTighten the nut on your single lever
The cartridge is damaged
LösungChange the cartridge
04There is a water leak at the junction between the spout and the body. It may happen that:
The rubber seals are broken
LösungReplace the rubber seals
The hose is broken
LösungChange the hose
05Question 5 monomando
Answer 5 monomando
06Warm water comes out of the showerheads and hot water comes out of the handle.
The boiler does not have enough power
LösungInstall a shower handle with less flow or insert a flow limiting seal.
07The bathroom diverter does not stay in position.
Single lever wall mounted
The pressure is insufficient
Lösungcheck the installation and increase the pressure to 1 bar, Otherwise it is possible to pull and turn the diverter half turn to lock position.
Single lever concealed
The pressure is insufficient
Lösungcheck the installation and increase the pressure to 1 bar.
The shaft is dirty
Lösungdisassemble the diverter, clean and grease the shaft.
Spring has lost load
Lösungdisassemble the diverter. If it does not maintain shower position, stretch the large spring 2—3 mm.
08The water comes out of two outlets at the same time
The diverter has dirt particles or is broken
Lösungdisassemble the diverter and clean the rubber seals or replace the diverter.
09It drips between the shower handle and the flexible hose
The rubber seal is deformed
LösungLoosen the handle and reposition the rubber seal or replace it with a new one. If that doesn't work, try putting two of it.
10The showerhead drips. How does it drips?
It drips constantly (more than an hour). It may happen that:
The nut is loose
Lösungtighten the nut on your single lever
The cartridge is damaged
LösungChange the cartridge
It drips a few minutes
The capillary of the nozzles is dirty with adhering lime. (It is not a breakdown) it is water accumulated in the showerhead.
LösungClean the showerhead nozzles. If you want, you can slightly tilt the showerhead to facilitate faster drainage.
11Shower handle leaks
It drips constantly (more than an hour). It may happen that:
The nut is loose
Lösungtighten the nut on your single lever
The cartridge is damaged
LösungChange the cartridge
o it drips a few minutes
o The capillary of the nozzles is dirty with adhering lime. (It is not a breakdown, it is accumulated water .)
LösungClean the nozzles. If you want, you can slightly tilt the handle to facilitate faster drainage.
